Restricted Shipping Products & Shipping Rates

Restricted Shipping Products

Products marked as 'restricted shipping' are available for Courier delivery by road only; this excludes them from being shipped to a number of UK locations and any countries outside the UK. 

The following locations cannot purchase 'Restricted Shipping' products:

Scottish Islands, Northern Ireland, Isle Of Wight, Isles Of Scilly and all UK locations where there are no direct road links, Channel Islands, Isle Of Man, Eire and all Airmail destinations.

If your order contains 'Restricted Shipping' products, and a Royal Mail service is selected,

  1. We will not ship the restricted product and you will receive a refund for that product.
  2. We may choose to send your order via APC Couriers.

No shipping charges are refunded if removal of restricted items, or conversion to another service, means your order then falls into a lower priced shipping bracket. If removing restricted products effectively empties your basket your shipping fee will also be refunded. 

 

Shipping

Currently we cannot zone UK shipping locations, so all options will be displayed for all locations and selecting an appropriate delivery option ensures we can deal with your order as quickly as possible. Please read our 'Restricted Shipping' policy above and Scottish Highlands information further down this page for more guidance on selecting a service.

Our shipping is based on package weight and we use both Royal Mail and APC Couriers for our deliveries. Product weights are calculated to include any packaging material specific to that product, plus an extra 100g for additional packaging materials is added to the total basket weight for shipping calculations. We process orders as quickly as possible, but please allow 1-2 working days for despatch to avoid disappointment. Delivery times vary, depending on service selected, and apply once your order and has left us and entered the delivery network. Some of our products cannot be shipped with Royal Mail, or sent across water, and these are annotated with 'Restricted Shipping' in red.

APC Couriers - This service is available to Mainland UK, Northern Ireland and Eire. We ship up to 25kg with this service as standard; for weights above this please contact us for a quote.

  • Delivery is next working day to Mainland England, Wales & Lowland Scotland and 2-5 working days to Scottish Highlands, Northern Ireland and Eire (depending on location).
  • Excludes Saturday delivery and Public Holidays.
  • We cannot ship ‘Restricted Shipping’ products to Northern Ireland & Eire with this service.
  • Regrettably we cannot ship to any islands (other than Northern Ireland & Eire) with this service.

Royal Mail – This service is available to all UK locations and includes Saturday delivery as standard, but excludes Public Holidays. For weights over those given below please contact us for a quote.

  • 2nd Class - 2-3 working days. Maximum Package weight is 2kg.
  • 1st Class - 1-2 working days. Maximum package weight is 5kg.
  • We cannot ship ‘Restricted Shipping’ products with this service.

Airmail – Delivery is 2-10 days on average and depends on location, custom checks and delivery service within the destination country.

  • Maximum package weight is 2kg.
  • We cannot ship ‘Restricted Shipping’ products with this service.

Scottish Highlands - APC Couriers decide which postcodes are classed as Highlands and we have to abide by their classification, although this may differ in some cases to which postcodes are officially classed as Highlands. If your postcode is listed below please select the APC Courier - Highlands option, as we cannot ship to these postcodes via APC Courier England, Wales & Lowland Scotland option and your order will be delayed while we contact you.  

Scottish Highlands Postcodes:

AB 37-38, 41-56

FK 17-21

IV 1-40, 52-54, 63

KW 1-14

PA 21-40, 80

PH 15-41, 49-50

These postcodes are correct to the best of our knowledge, but may not be complete or may be subject to change at a future date.

 

Shipping Rates

UK Rates

Collection In Person

Free

Royal Mail 2nd Class Shipping --- 0 - 1kg

£4.50

Royal Mail 2nd Class Shipping --- 1.001 - 2kg £5.00

Royal Mail 1st Class Shipping --- 0 - 1kg

£5.00

Royal Mail 1st Class Shipping --- 1.001 - 2kg £6.00

Royal Mail 1st Class Shipping --- 2.001 - 5kg

£13.00

APC Couriers – England, Wales & Lowland Scotland --- 0 - 2kg

£4.00

APC Couriers - England, Wales & Lowland Scotland --- 2 - 25kg

£7.00

APC Scottish Highlands --- 0 - 2kg

£11.50

APC Scottish Highlands --- 2 - 25kg

£17.00

APC Couriers Northern Ireland --- 0 - 25kg

£17.00

 

Jersey, Guernsey & Isle Of Man

Royal Mail 2nd Class Shipping --- 0 - 1kg

£4.50

Royal Mail 2nd Class Shipping --- 1.001 - 2kg £5.00

Royal Mail 1st Class Shipping --- 0 - 1kg

£5.00

Royal Mail 1st class Shipping ---1.001 - 2kg £6.00

Royal Mail 1st Class Shipping --- 2.001 - 5kg

£13.00

We can also ship to the Channel Islands by Courier for orders over 5kg in weight. Please use the contact us form to request a quote - please include a list of the items you wish to purchase, your country and post/zip code. We use a 3rd party broker to get the best prices available at the time of booking, so prices will vary.

 Eire

Airmail --- 0 - 500g

£9.75

Airmail --- 501g - 750g £11.00
Airmail --- 751g - 1kg £12.00
Airmail --- 1.001kg - 1.250kg £13.25
Airmail --- 1.251kg - 1.500kg £14.25

Airmail --- 1.501kg - 1.750kg

£15.50

Airmail --- 1.751kg - 2kg £16.50
3-5 Day Courier --- 0 - 15kg £19.00


Europe
 

Airmail --- 0 - 500g

£9.75

Airmail --- 501g - 750g £11.00
Airmail --- 751g - 1kg £12.00
Airmail --- 1.001kg - 1.250kg £13.25
Airmail --- 1.251kg - 1.500kg £14.25

Airmail --- 1.501kg - 1.750kg

£15.50

Airmail --- 1.751kg - 2kg £16.50

We can also ship to Europe by Courier for orders over 2kg in weight. Please use the contact us form to request a quote - please include a list of the items you wish to purchase, your country and post/zip code. We use a 3rd party broker to get the best prices available at the time of booking, so prices will vary.

Australia, Canada & USA

Airmail --- 0 - 500g

£9.50

Airmail --- 501g - 750g £10.75
Airmail --- 751g - 1kg £12.25
Airmail --- 1.001kg - 1.250kg £13.75
Airmail --- 1.251kg - 1.500kg £15.25

Airmail --- 1.501kg - 1.750kg

£16.75

Airmail --- 1.751kg - 2kg £18.25